FAQs

How much is shipping?

When you check out, the site will give you the final price with shipping and handling included.

 

What is your shipping policy?

We ship domestically and internationally. All orders will take 2-3 business days to process. Please note that this time-frame is the time for your order to be prepared for shipment. All orders are shipped via FedEx. If you are experiencing shipment trouble, please contact us at orders@sneakergarden.com and provide us your order number. We will do our best to help!

 

What is your return policy?

ALL SALES ARE FINAL with exceptions for the following conditions:

  • Item arrived damaged
  • Wrong item was received

Please contact us with questions regarding an item prior to purchase.

 

I have a question about a product.

Please email or call us regarding any questions related to a specific product.

 

I have a question about a purchase I have placed.

Please email orders@sneakergarden.com for any questions regarding a purchase you have already made. 

 

Can I sell you my items via the internet?

Unfortunately not. We will continue to purchase items from our customers in store only.

 

What times can I sell my items to you in store?

We will only accept items to buy during store hours.